Nemuro Hanamaru KITTE: Tokyo Station's Best Conveyor Belt Sushi Wait Time & Tips
Tokyo Mate
🍣 Fresh Hokkaido sushi, steps from Tokyo Station.
Nemuro Hanamaru at KITTE Marunouchi
is where locals and tourists line up alike.
Here's everything you need to know before going.
Nemuro Hanamaru is a conveyor belt sushi chain named after the fishing town of Nemuro in Hokkaido. It's loved by locals and tourists for its fresh, high-quality sushi at reasonable prices. Today we're visiting the KITTE Marunouchi branch, located on the 5th floor of the KITTE building right in front of Tokyo Station.
🏢 Nemuro Hanamaru KITTE: Store Info
- Hours: 11:00 AM - 10:00 PM (Last Order 9:30 PM)
- Closed: Open year-round
- Reservation: No online reservation / Walk-in only (numbered ticket)
- Real-time wait status: Check all branches
Note: Entry may be restricted before closing time depending on the queue situation.
📍 Nemuro Hanamaru KITTE Marunouchi
🚃 How to Get There
KITTE is connected to the Marunouchi Line Tokyo Station via an underground passage, making it accessible without going outside. You can also walk from the JR Tokyo Station Marunouchi South Exit in about 1 minute.
Other nearby stations within a 10-minute walk include Nijubashimae, Otemachi, and Yurakucho.
🎫 How the Ticket System Works
Nemuro Hanamaru does not accept online reservations. You have to take a numbered ticket at the store entrance. Here's how it works step by step.
Tip: Arrive before the 11:00 AM opening for the shortest wait. On the day we visited, a queue had already formed on the 1st floor before opening.
The escalators to the 5th floor start operating around 10:55 AM. Once upstairs, the queue moves to the restaurant entrance.
We arrived around 10:40 AM and got ticket #22. We were called in at 12:10 PM, so the wait was about 1.5 hours for roughly 20 groups ahead of us.
LINE Notifications
Scan the QR code on your ticket to get LINE notifications about your wait status. You'll receive updates as your turn approaches, so you can explore KITTE while waiting.
Important: When your number is called, all members of your party must be present. If you're not there, your reservation is canceled after 15 minutes.
📋 Menu
The restaurant has a Korean-language menu and a photo menu, making it easy for international visitors to order.
📝 How to Order
Ordering is simple: fill out the paper order form at your seat. Write the item number and quantity, mark an X next to items you want without wasabi (default is with wasabi), and hand it to the staff.
🍣 The Sushi
At each seat you'll find matcha powder to make your own green tea, pickled ginger, and soy sauce.
Miso Soup
Miso soup is not free and not listed on the photo menu. It's posted on the wall as a seasonal item. Nemuro Hanamaru is famous for their crab miso soup, but we ordered the mushroom miso soup instead. The portion is generous, enough to share between two people.
Here are all the sushi items we ordered.
176 Yen & 308 Yen Items
No1. Egg Sushi / Tamago (176 yen)
No26. Bigeye Tuna / Mebachi (308 yen)
No28. Salmon / Sake (308 yen)
No40. Sweet Shrimp / Amaebi (308 yen)
No45. Chopped Tuna Gunkan / Negitoro (308 yen)
No50. Tuna Roll / Tekka Maki (308 yen)
418 Yen Items
No61. Double-Layer Scallop / Ni-so Hotate (418 yen)
No62. Squid / Ika (418 yen)
No66. Tuna Back / Seshimo (418 yen)
No69. Flounder Fin / Engawa (418 yen)
No70. Shrimp / Ebi (418 yen)
No75. Grilled Salmon / Yaki Sake (418 yen)
550 Yen Items
No85. Medium Fatty Tuna / Chutoro (550 yen)
No88. Freshwater Eel / Unagi (550 yen)
Seasonal Special: Crab Meat Gunkan (550 yen)
Seasonal Special: Yellowtail / Buri (550 yen)
Tip: Seasonal specials are posted on the restaurant walls and won't appear in the photo menu. Check the walls after you sit down for limited-time items.
🏪 Other Tokyo Branches
Ginza Branch (Ginza Novo 10F, same building as Lotte Duty Free) — No online reservation.
👉 Ginza Nemuro Hanamaru: Detailed Guide
Metro M Korakuen Branch (Metro M Korakuen 5F, near Tokyo Dome) — No online reservation.
💰 How Much Did We Spend?
Two of us ate a wide variety of sushi, from the 176-yen egg sushi all the way up to the 550-yen premium tiers. The total came to about 7,000 yen for two people. Considering the freshness and generous portions, it's outstanding value.
The sushi slices are thick and fresh, a real step above what you'd expect from a conveyor belt place. If you're near Tokyo Station and craving sushi, Nemuro Hanamaru is hard to beat.
📚 What to Do While Waiting at KITTE
👉 KITTE Marunouchi Christmas Tree & Free Observatory — Great way to kill time while waiting
👉 Kantaro Standing Sushi at Tokyo Station Underground — Quick alternative if the wait is too long
👉 Manten Sushi Omakase at Nihonbashi — 8,800 yen omakase nearby at Marunouchi Brick Square
👉 Moheji Monjayaki at Shin-Marunouchi Building — Another great dining option in the area
👉 Tokyo Station Ramen Street: Best 8 Shops — All the ramen options under Tokyo Station
Editor's Note
This article is based on the author's actual experiences and original content from blog.naver.com/tokyomate. It has been translated and adapted to provide authentic travel information about Tokyo for global readers.