Shibuya Station Luggage Storage Guide: Coin Lockers, Mark City, Shibuya-san, ecbo cloak
Tokyo Mate
“Where are the empty coin lockers?!” 😱 “I can’t find a place for my large suitcase!”
If you’re visiting Shibuya, you’ve probably faced the “Luggage Storage Crisis” at least once. With the complex “Shibuya Dungeon” station structure and endless crowds, finding an empty locker is harder than finding a hidden gem restaurant.
But don’t worry! As a Tokyo local, I’ve compiled the ultimate guide to Shibuya luggage storage to save you from wandering around with heavy bags. From secret locker spots to apps that guarantee a spot, here is everything you need to know!
1. Finding Coin Lockers in Shibuya Station (Difficulty: ⭐⭐⭐⭐)
First, let’s look at the coin lockers within JR and Metro Shibuya Station.
⚠️ Warning: Most convenient locations (near Hachiko Gate) are almost always full from the morning. If you see an empty spot, grab it immediately!
🔑 Key Tips for Coin Lockers
- Payment: Most accept IC Cards (Suica/Pasmo) and cash (100 yen coins).
- Prices: Small (400-500 yen) / Medium (600-700 yen) / Large (800-1000 yen).
- Time Limit: Usually up to 3 days (charges apply every 24 hours, often resetting at midnight/2AM).

📌 Pro Tip: Check Real-Time Availability!
Don’t waste time wandering around! Check where the empty lockers are before you go.
👉 Check Real-Time JR Coin Locker Availability
1. 1st Floor (Outside Ticket Gate) Accessible from the street level.

2. 2nd Floor (Inside & Outside Ticket Gate) Located near the Keio Inokashira Line ticket gate.

3. 4nd Floor & 5th Floor Near the highway bus terminal (5th floor) and restaurants (4th floor). Good for longer term storage.

2️⃣ Tokyo Metro Shibuya Station Coin Locker Locations
If you are using the subway, target the underground passages.
- B1F Exit A2: Near Shibuya 109, has many large lockers.
- B1F Exit A4
- B2F Near Exits A1-A4 Gates
- B2F Walkway - Near Information Center
- B2F Near Exits B3-B4 Gates

3️⃣ B7 Exit / Scramble Square B1
- Feature: Closest to Shibuya Sky.
- Location: Passage near Exit B7 (Miyamasuzaka direction) or Scramble Square B1 near Kinokuniya Supermarket.
- 👉 Google Maps Location 📍
[!WARNING] Warning: More and more lockers are becoming cashless (IC card only). Make sure to charge your Suica/PASMO in advance!
🧡 Leave your heavy luggage behind and let’s go check out Shibuya’s hottest spots, Parco and Miyashita Park! From Nintendo Store to Human Made, we’ve organized everything by floor.
➡️ Shibuya Parco Shopping Guide | Floor Guide, Tax Free, Food, Brands
➡️ Shibuya Miyashita Park & Shibuya Yokocho Review (2025 Christmas Market)
2. Shibuya Mark City (The “Hidden Gem” Spot) 🧡
If the station lockers are full, head straight to Shibuya Mark City. It’s directly connected to the station (Inokashira Line) and is relatively unknown to tourists.
Why choose Mark City?
- Accessibility: Direct access from the “Avenue of Wisdom” (West Exit area).
- Convenience: Located near the Highway Bus Terminal (5F), making it perfect for travelers heading to the airport.
- Availability: The 4th and 5th floors often have empty large lockers even on weekends.
[!TIP] Pro Tip: Don’t waste your time! Check real-time availability.
1. 1st Floor (Outside Ticket Gate) Accessible from the street level.

2. 2nd Floor (Inside & Outside Ticket Gate) Located near the Keio Inokashira Line ticket gate.

3. 4nd Floor & 5th Floor Near the highway bus terminal (5th floor) and restaurants (4th floor). Good for longer term storage.

[!TIP] Pro Tip: If you store your luggage at Mark City, why not grab lunch at the famous Sushi no Midori on the 4th floor?
➡️ Tokyo Shibuya Sushi no Midori Shibuya Branch | Lunch, Waiting, Menu Guide
3. Rainy Day Savior: WANDER COMPASS ☔
Don’t want to go above ground? The Wander Compass in the Shibuya Chikamichi (underground walkway) is your best friend.
- Location: Shibuya Station B1, right next to Shibuya 109 (near Exit A2).
- Map: Google Maps 📍
- Key Features:
- Large Items OK: Can store items that don’t fit in lockers (strollers, instruments, huge suitcases).
- Manned Service: Safe and secure with staff.
- Price: 900 yen per piece / day.
- Hours: 10:00 - 19:00.

4. shibuya-san: Airport Bus & FREE Perks with JCB 🎁
If you have a JCB Card and are taking the Limousine Bus, shibuya-san is the absolute best choice.
✅ Basic Info
- Location: Shibuya Fukuras (Tokyu Plaza) 1F (Right in front of the Airport Bus Stop!).
- Map: Google Maps 📍
- Hours: 10:00 - 19:30 (Must pick up same day).
- Price: Small 700 yen / Large 1,000 yen.
💳 JCB Card Special Offer!
- Benefit: 1 Bag Storage FREE + 1 Free Drink.
- Condition: Show your JCB card and passport (Once per day).
- Period: Until March 31, 2026.
[!NOTE] Heading to the airport? Check if the Narita Express (N’EX) fits your schedule
➡️ Narita Express (N’EX) Reservation, Price, Format Guide
5. Guaranteed Spot! Luggage Storage Apps 📱
“What if there are no spots when I get there?” Eliminate tha anxiety by reserving a spot in advance using a Luggage Storage App. These services use space in cafes, restaurants, and karaoke shops.
1️⃣ ecbo cloak (Highly Recommended) 👍
- Features: No. 1 market share in Japan. Most partner locations.
- Pros: Can store extra-large items and strollers. Photo proof for peace of mind.
- How to use: Download App → Search ‘Shibuya’ → Select Date/Time & Reserve → Show QR code at store.
- Link: ecbo cloak Reservations
2️⃣ Bounce
- Features: Many 24-hour partner locations (Internet cafes, Karaoke).
- Pros: Great for late-night pickups or early morning drop-offs.
- Link: Bounce Reservations

6. Tips for Night Owls & Early Birds (24H Storage) 🌙
Late-night flight or early morning bus? Avoid station coin lockers! Most station areas close their shutters after the last train (around 12:30 AM), meaning you won’t be able to retrieve your bag until morning.
✅ 24-Hour Solutions:
- Use Bounce App: Book a 24-hour Karaoke (like Big Echo) or Manga Cafe.
- Mega Don Quijote: Has lockers for shoppers, but they are extremely competitive.
- Caution: Street lockers are open 24/7 but can be less secure. Stick to manned facilities via apps if possible.
🙋♀️ FAQ
Q. Can I bring large luggage to Shibuya Sky? A. No. Large baggage is prohibited. There are lockers at the 46F entrance (100 yen return), but they only fit small carry-on items. You must store large suitcases at the station or a storage service beforehand.
Q. How long can I leave luggage in a coin locker? A. Usually up to 3 days (72 hours). Fees are added every 24 hours (usually past midnight or 2 AM). For long-term storage, ecbo cloak is safer and often cheaper.
Q. I don’t have cash! A. Old key-type lockers only take 100 yen coins. Newer touchscreen lockers accept Suica/Pasmo. Always keep a few 100 yen coins just in case!
Summary: Which one should you choose?
- Priority on Speed? 🏃 👉 Grab a locker near Exit A2 early in the morning.
- Large Luggage / Security? 🧳 👉 ecbo cloak (App reservation).
- Late Night Pickup? 🌙 👉 Bounce (24H locations).
- JCB Cardholder? 💳 👉 shibuya-san (Free!).
- Taking Airport Bus? 🚌 👉 Mark City 5F or shibuya-san.
Enjoy exploring Shibuya lightly and stress-Free! 🎒✨
🧡 More Shibuya Travel Guides
➡️ Shibuya Things to Do: Shibuya Sky, Shopping & Food Course
➡️ 2025 Shibuya Blue Cave Illumination Guide
➡️ Shibuya Parco Shopping Guide | Floor Guide, Duty Free, Restaurants
➡️ Shibuya Miyashita Park & Yokocho Honest Review
🚅 Going to Shinjuku next? Don’t get lost in the Shinjuku Dungeon! Check our guide to Shinjuku luggage storage too.
👉 Shinjuku Station Luggage Storage Guide (Locations & Reservations)
Editor's Note
This article is based on the author's actual experiences and original content from blog.naver.com/tokyomate. It has been translated and adapted to provide authentic travel information about Tokyo for global readers.